Privacy policy

Below we explain how we process the personal data of people who use this website and contact us about a quote or about carrying out work.

1. Data controller

The controller of your personal data is Chart Robert Chart, trading as CHART, address: Małużyńskiego 8, 89-400 Sępólno Krajeńskie, tax ID (NIP): 5040078005, REGON: 387309068.

Contact for data protection matters: email robert@ch4r7.com, tel. +48 571 097 572.

2. What data we process and why

When you send an enquiry through the form, call us or write to us, we process the data you give us: your name or company name, email address, phone number, a description of the scope of work and any attached files (e.g. designs, drawings, bills of quantities), which may contain personal data.

Replying to your enquiry and preparing a quote – legal basis: Art. 6(1)(b) GDPR (steps taken at your request before entering into a contract) and (f) (our legitimate interest in handling enquiries).
Entering into and performing a contract – Art. 6(1)(b) GDPR.
Tax and accounting obligations – Art. 6(1)(c) GDPR.
Establishing, pursuing or defending legal claims – Art. 6(1)(f) GDPR.

We do not make automated decisions about you and we do not carry out profiling.

3. Providing your data is voluntary

Providing data is voluntary, but the fields marked with an asterisk (*) in the form are necessary for us to reply. Attachments are optional. Please do not send sensitive data or unnecessary personal data in them.

4. Recipients of data

Data may be entrusted or disclosed to providers who support our business:

website hosting and form handling provider: Netlify, Inc. (USA);
email and office services provider: Google (Google Workspace).

These providers may process data in the USA. Data is transferred outside the European Economic Area on the basis of a European Commission adequacy decision (EU-US Data Privacy Framework) where the recipient participates in that framework, or on the basis of standard contractual clauses.

5. How long we keep data

data from enquiries that did not lead to a contract: 12 months from the last contact;
data related to a contract: until it has been performed, then for the period required by tax and accounting law (generally 5 years from the end of the tax year);
data needed for legal claims: until the limitation periods expire.

6. Your rights

You have the right to access your data, have it rectified or erased, restrict its processing, receive it in a portable format, and object to processing based on our legitimate interest. Where processing is based on consent, you may withdraw it at any time (without affecting the lawfulness of earlier processing). To exercise your rights, write to the address given in section 1.

You also have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, Poland.

7. Cookies, server logs and browser storage

This website does not use advertising cookies or analytics tools. In your browser we store only the language you selected and a flag that the welcome animation has been shown – this is technical data that is not sent to us. The hosting provider may record standard technical connection data (e.g. IP address) in server logs to keep the site secure and working.

8. Changes to this policy

We may update this policy. Current version dated 30.10.2026.